Start with Who.

I usually start with why, but when building a company, you need to start with who.

Our team is built from the best people I've worked with over 35 years… and I'm fortunate they wanted to do it again, so I could hand-pick for both deep expertise AND the proven ability to adapt, align, and build what doesn't exist yet.

Tom Famularo, CEO & Founder
7
Hand-picked builders
100+
Years combined
150+
Production deployments
1
Shared Objective
Meet the Team

Our team

Portrait of Tom Famularo, CEO & Founder · Founder & Former CEO, FAST

Tom Famularo

35+ years
CEO & Founder · Founder & Former CEO, FAST
Known for
Being a hands-on leader and applying technology to solve real business problems through continuous learning, helping others adapt, and challenging the status quo.

Started in technology at an insurance TPA, then spent 13 years at NaviSys/Accenture architecting the ALIP platform and leading product development and customer delivery. In 2009, founded FAST and led it for 15 years through its acquisition by Verisk. Worked with 100+ carriers implementing core technology, scaling operations, data analytics, and AI.

Portrait of Keith Brown, Head of Cap20AI Platform · The creative force behind FAST’s evolution

Keith Brown

12+ years
Head of Cap20AI Platform · The creative force behind FAST’s evolution
Known for
A guy who gets it done. Period. Share an idea with Keith and you blink, the next day he’s showing it to you, up and running in the platform, and is even better than you envisioned.

Spent more than a decade at FAST/Verisk, shaping 20+ carrier implementations across the full insurance value chain. Deep expertise in insurance processing, scaling operations, analytics, and AI, and a knack for giving IT the tools that make complex implementations simple. Hears what the business needs, hears what IT needs, and builds the thing that answers both.

Portrait of Mike Capello, Head of Insurance Technology

Mike Capello

30+ years
Head of Insurance Technology
Known for
Always adapting. Never attached to yesterday’s answer when there’s a better one today, then relentlessly aligning everyone to the new way until the next thing is uncovered.

Shaped first by years inside a major carrier, before spending three decades on the ALIP and FAST platforms with deep operational expertise across policy admin, distribution, new business, and claims. 100+ implementations. Deep across data, integration with all types of downstream systems, and getting technology to actually serve the business. Has trained and mentored many of the best people in the industry.

Portrait of Christopher Cassandra, Consultant, Life & Annuity

Christopher Cassandra

5+ years
Consultant, Life & Annuity
Known for
Connecting with customers, taking ownership, being hands-on across the implementation lifecycle, learning quickly, and teaching what he learns to the customers he supports.

Five years of hands-on implementation work across L&A carriers, with a knack for finding better ways to do the same old thing. A natural with AI, equally fluent across Claude, Gemini, and ChatGPT, and quick to figure out which one to reach for. Brings agility, discipline, and team-first instincts shaped by his years as a college athlete at NYU, where teammates called him a player-coach.

Portrait of Marty LoBiondo, Head of Architecture · AI Principal Engineer & Tech Lead

Marty LoBiondo

6 years
Head of Architecture · AI Principal Engineer & Tech Lead
Known for
Throwing away what he built yesterday when AI shows him a better way today, and making it look easy while he solves the most complex problems for his customers.

A classic 10x developer who got 10x’d again by AI. Do the math. He knows how LLMs actually work under the hood, and gets them to reach their potential, do what they’re supposed to do, and actually run at scale on real production software. Has a knack for getting inside customers’ heads and making them feel handled while he solves it. The ultimate fire fighter. The one you want on the line when something’s gone wrong and the customer needs it fixed now.

Portrait of Tyler Marchiano, Head of Technology · AWS Certified Solutions Architect, Professional · MSE

Tyler Marchiano

5+ years
Head of Technology · AWS Certified Solutions Architect, Professional · MSE
Known for
Making sure nothing goes wrong in production, and doing it so quietly that most people never noticed because the problems didn’t happen.

5+ years at FAST running AWS architecture, CI/CD, and 20+ production environments, with security, data privacy, performance, and cost efficiency baked into every layer. Helped scale the largest insurance carriers, built infrastructure for startups from scratch, and advised several companies on cloud strategy and security infrastructure. Hands-on by default. Always adapting as the technology moved. Built the production stack behind early-stage AI tools.

Portrait of Aaron Moruf, Software Engineer · Harvard’s 2026 Undergraduate Student Employee of the Year

Aaron Moruf

Harvard '27
Software Engineer · Harvard’s 2026 Undergraduate Student Employee of the Year
Known for
Turning curiosity into results, and the work ethic to thrive with the challenges of Harvard while still getting the job done for Cap20AI.

A Computer Science major in Harvard’s Class of 2027, Aaron owns the APIs and web services connecting the Cap20AI platform to the outside world: LinkedIn, Microsoft Teams, wearables, email, and video and audio pipelines. Deep understanding of most modern technologies and LLMs. Selected as Harvard’s top student employee from over 6,000, recognized for his work at Cap20AI and for community service mentoring students at Harvard and back home in Trinidad.

Portrait of Jacob Schwartz, Head of Strategy & Market Development

Jacob Schwartz

8+ years
Head of Strategy & Market Development
Known for
Ability to read people and seeing how they think, using it to align teams, find common understanding, and surface what most people don’t see.

Harvard-trained in behavioral psychology, with a background spanning data analysis, financial services, and wealth management. His thinking has helped shape how the Cap20AI platform models human decision-making and judgment, and has translated into a user experience that challenges what traditional web and app design tells people to expect. He’s been the trusted advisor sitting next to multiple CEOs, acting as chief of staff, and has advised and helped set up multiple insurance startups through launch, operationalization, and scale.

Great vision without great people is irrelevant.
Jim Collins
Why this matters

Expertise compounds in both directions.

  1. McKinsey estimates the gap between average and elite experts at 4× to 8×, depending on complexity. The multiplier grows well beyond that range at the highest complexity levels. From our vantage point on the inside, we can confirm: complex enterprise programs sit at the highest end of that range.

  2. Expertise goes beyond knowledge. It's how to think through these problems, drawing on experience and pattern recognition that takes decades to build. Knowing which architectural call leads somewhere bad before the room can articulate why. Knowing what the software is supposed to do because you built it.

  3. The value compounds in two directions: more output on the upside, and fewer disasters on the downside. At this level of complexity, the downside protection of avoiding the costly missteps before they happen is usually the larger source of value, and the one hardest to see until after the fact.

Beyond the multipliers, there's a category of problems average expertise cannot solve at all, but the right experts can. Those are the pivotal ones. Access to the right people is the closest thing to an insurance policy on complex programs.

The secret of my success is that we have gone to exceptional lengths to hire the best people in the world.
Steve Jobs

Now imagine what happens when the Cap20AI Platform multiplies them.