Free Advice.

As a tech company, you might wonder why so much of our advice centers around psychology, behavior, culture and mindset. The reason is simple and painful for me to admit: Technology cannot reach its potential without people allowing it to.

I've been lucky to work with some amazing people throughout my career. About 25 years ago, my CFO said to me, "You know too much." At first, I took it as a compliment, but later I realized he was telling me something deeper. Since then, I've made it a point to challenge the "because that's how we do it" thinking and always keep learning.

I've had a front-row seat to some of the toughest challenges businesses face: keeping up with change, using tech to evolve, and building sustainable growth. Along the way, I've spent countless hours experimenting, failing, and learning. It's now second nature for me to question the status quo. If I had to pick a favorite book, Think Again by Adam Grant would top the list. It's all about rethinking and learning, which is right up my alley.

This mindset helped me build, grow and scale companies to help customers achieve real value, employees grow their careers, and investors exceed financial expectations. Now, I want to share what I've learned with anyone who can benefit, whether you're an entrepreneur building something new, managing a team within an organization, or just starting out and figuring things out as you go. Wherever you are in your career, I hope my experiences and insights can help you do some great things.

Unfortunately, there is only enough room here to share the tip of the iceberg for each topic. I can assure you that there are proven results and insightful depth and details below the surface for each and every topic.

Thank you,

Tom Famularo, CEO and Founder, Cap20AI LLC